Frequently Asked Questions

Yes. Nevera Auto offers worldwide shipping to most countries using trusted international courier partners. Shipping availability may vary depending on destination and product type.

Delivery times depend on the product and destination:

• In-stock items: Dispatched within 1–3 business days
  
• Made-to-order or custom products: Production times vary and will be advised prior to dispatch
  
• International shipping: Transit times vary by country and courier
  

Tracking details are provided once your order has been dispatched.

International orders may be subject to customs duties, VAT, or import taxes depending on your country’s regulations. These charges are not included in the purchase price and are the responsibility of the customer.

Eligible products may be returned within 30 days of delivery, provided:

• The item is unused and uninstalled
  
• The item is returned in original packaging
  

Please note:

• Custom-made or made-to-order items are final sale
  
• A 5% restocking fee applies to approved returns
  
• Return shipping costs are the responsibility of the customer
  

Items that have been installed or used are not eligible for return.

Yes. Most products include a manufacturer’s warranty, which varies by brand and product.

Warranty does not cover:

• Incorrect installation
  
• Normal wear and tear
  
• Damage caused by misuse or modifications
  

We recommend confirming warranty details before installation.

Installation services are available at select locations only. For international customers, we recommend installation by a qualified professional workshop.

Fitment information is provided on each product page. If you are unsure, please contact us with your vehicle make, model, year, and chassis code prior to purchasing.

You can contact us through our contact page! We will be happy to assist you.