Privacy policy
Privacy Policy
Last updated: January 2026
This Privacy Policy describes how Nevera Auto (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
As you browse the Site, we also collect information about:
- The pages or products you view
- Referring websites or search terms
- Your interaction with the Site
This information is referred to as Device Information.
When you make (or attempt to make) a purchase, we collect certain information from you, including:
- Name
- Billing and shipping address
- Payment information (such as credit or debit card details)
- Email address
- Phone number
This information is referred to as Order Information.
When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.
How We Collect Device Information
We collect Device Information using the following technologies:
- Cookies – data files placed on your device that often include an anonymous unique identifier. Learn more at allaboutcookies.org.
- Log files – track actions occurring on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels – electronic files used to record how you browse the Site.
How We Use Your Personal Information
We use the Order Information we collect to:
- Process and fulfil orders
- Arrange shipping and delivery
- Provide invoices and order confirmations
- Communicate with you regarding your order
- Screen orders for potential risk or fraud
We may also use your Order Information to provide marketing communications where you have given consent.
We use Device Information to:
- Screen for potential risk or fraud
- Improve and optimise our Site
- Analyse customer browsing behaviour
- Assess the effectiveness of marketing and advertising campaigns
SMS & Marketing Communications
By providing your phone number, you consent to receive SMS messages from Nevera Auto. These may include:
- Order and shipping updates
- Abandoned cart reminders
- Promotional offers
- Requests for reviews
Your phone number and SMS consent data are used solely for operating our messaging program and are not shared with third parties, except trusted messaging service providers required to deliver these communications.
You may opt out of SMS communications at any time by following the instructions provided in the message or by contacting us directly.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate our business, including:
- Shopify – to power our online store (Shopify Privacy Policy)
- Google Analytics – to understand how customers use the Site (Google Privacy Policy)
You can opt out of Google Analytics here: Google Analytics Opt-Out.
We may also share your information to comply with legal obligations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements and marketing communications.
You can opt out of targeted advertising via:
You may also opt out via the Digital Advertising Alliance: optout.aboutads.info.
Do Not Track
Please note that we do not alter our Site’s data collection practices when a Do Not Track signal is detected.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to marketing communications
To exercise these rights, please contact us using the details below.
Data Retention
We retain Order Information for our records unless and until you request deletion, subject to legal and regulatory requirements.
Minors
The Site is not intended for individuals under the age of 16.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us:
- Email: info@neveraauto.com
- Website: Contact Us